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Duct Cleaning Questions, Answered

Below are the questions Toronto and GTA homeowners ask us most often about air duct cleaning, dryer vent cleaning, humidifiers and indoor air quality. If your question isn't here, call Urban Air Duct Cleaning Inc at (416) 474-9260 and we'll answer it directly — no obligation, no sales pressure.

FAQs About Our Services

1. How often should air ducts be cleaned?

Most homes need professional duct cleaning every three to five years. Shorten that to every two to three years if you have pets, someone in the home has allergies or asthma, or you’ve recently finished a renovation. Homes with older ductwork or a smoker in the house also benefit from more frequent cleaning.

Common signs include visible dust around your vent registers, dust settling again within days of cleaning, uneven heating or cooling between rooms, a musty smell when the system runs, and worsening allergy symptoms indoors. If you’ve never had your ducts cleaned and the home is more than five years old, it’s worth an inspection.

We clean all supply and return ductwork, the main trunk lines, every vent register and grille, and the air handler unit. A high-suction vacuum is connected to the system while rotary brushes agitate each duct line, so debris is pulled out rather than pushed around. A typical home takes two to four hours.

No. Negative-pressure equipment pulls dust and debris directly out of the system rather than releasing it into the room. Floor coverings are laid down where we work and equipment is handled carefully around furniture. Your home should be as clean when we leave as it was when we arrived.

Once a year for most households, or every six to nine months for heavy use or long vent runs. Warning signs are clothes taking more than one cycle to dry, the dryer running unusually hot, a burning smell, lint around the dryer door, and weak airflow at the exterior vent hood. Lint is flammable, so don’t leave it.

Yes, and often more than houses. Condo ductwork is narrower, runs share pathways between units, and construction dust, cooking odours and pet dander circulate through the building’s ventilation. We use compact high-suction equipment built for high-rise access, so we don’t need bulky truck-mounted hoses that can’t reach upper floors.

Yes. Bathroom and laundry exhaust fans collect dust and lint that restrict airflow and trap moisture, and we recommend cleaning them every six to twelve months. Furnace-mounted humidifiers accumulate mineral deposits and bacteria that circulate through the same ductwork, so they’re worth servicing alongside a duct cleaning.

Mould in a ventilation system is a genuine health concern because spores circulate through every room whenever the system runs, and it can worsen asthma and allergy symptoms. Dust is grey and wipes away cleanly; mould is darker, patchy, often fuzzy, and comes with a musty odour. If you see it, don’t disturb it — have it inspected.

Cost depends on property size, the number of vents and returns, system type, and any add-ons like dryer vent or humidifier cleaning, so we quote each job individually. We serve Toronto and the GTA — Scarborough, North York, Etobicoke, East York, Markham, Vaughan, Richmond Hill, Thornhill, Pickering, Ajax, Whitby, Mississauga and Brampton. Call (416) 474-9260 for a free estimate.

Ask what equipment they use and how long the job will take, and ask for proof of insurance. Be cautious of unsolicited phone calls, pressure to book same-day, and mould claims made without any inspection. Very cheap advertised prices are usually a lead-in — the final invoice ends up many times higher.